We’re in GA trying to sale our house. As I get to know our agents, we notice they use multiple phone numbers to call and text us, and never inform us house showing schedule when we requested they simply said “ we have no time for this Day before the home inspection my husband drove to GA home he arrived late night and he saw multiple room lights was on and several doors were unlocked. The day of the home inspection buyer showed up at least 10 cars and full of the family and friends were in the house and after 4 plus hours of the inspection my husband noticed the wood floor was ripped out and backed gate looks like someone forcefully lifted up and it’s misshaping will not close. We quickly notified to agent they offered to fix it and they are requesting another home inspection again, but we told them not to without owners present and authorized. However buyer and inspector came to our house asked for door lock code we have changed. We refuse to give up the code tell them to leave but agent were pressure us to tell lockbox code. Unfortunately we have to call police request for property inspection and now our house is on watch by police officer and neighbors. After the incident agent send us transaction information for us to provide Persona who will be taking care of transportation name “ Areal kiss” We refuse to give up any information and I want to terminate the contract. Also this third party is using low cost GA agent and they told the agent don’t deal with us directly it’s the third party’s deal. Please tell me what is the best way to deal with them because they have no physical address or real phone number and we can’t find them social media either
Asked by Kay Cole | McDonough, GA| 03-22-2026| 42 views|Finance & Legal Info|Updated 1 month ago
This situation has gone beyond a normal real estate transaction into potential criminal activity. Unauthorized access to your property, property damage, and pressure to provide access codes after you've refused are serious issues.
You've already involved the police, which was the right move. Your next step is to contact a real estate attorney in Georgia immediately. They can advise you on terminating the listing agreement, your legal rights regarding the property damage, and how to handle the third party that appears to have no verifiable identity.
In the meantime, do not give anyone the lock code. Do not allow anyone into the property without your written authorization. Document everything in writing, including photos of the damage, screenshots of communications, and the police report number.
To terminate the listing agreement, submit a written termination request to the agent and their managing broker. Given the circumstances, including property damage and unauthorized access, you have strong grounds for termination. If the agent or broker pushes back, your attorney can handle it. You can also file a complaint with the Georgia Real Estate Commission if the agent violated their duties.
Seems like the police intervention was the proper move. Outside of speaking to the broker of the real estate firm, you have conducted the proper moves.
Whether you can terminate a real estate contract and under what conditions depends entirely on the specific language in your agreement and which contingencies are still active.
In Georgia and Florida, standard purchase contracts contain specific contingency periods that give buyers the right to terminate under defined circumstances. The most common are the inspection contingency (allows cancellation for property condition reasons within a specific window), the financing contingency (allows cancellation if the buyer cannot secure approved financing), and the appraisal contingency (allows cancellation if the property appraises below the contract price). Each contingency has a specific deadline, and once those deadlines pass, the buyer is typically bound by the contract or at risk of losing their earnest money.
If you are past your contingency periods and want to terminate, your options are limited without the other side is agreement. In Georgia, the standard GAR contract allows the buyer to walk and potentially recover earnest money only for specific defined reasons. Terminating without a valid contractual basis gives the seller the right to retain your earnest money as liquidated damages in most cases. If there is a material breach by the other party (a seller who refuses to close, a buyer who misrepresented their financing), the non-breaching party may have additional remedies including specific performance. Before you take any action, read your contract deadline dates carefully and consult a real estate attorney before the relevant window closes.
Acting before your deadlines expire gives you the most options and the most protection.
Kevin Neely & Kaitlynd Robbins | K2 Sells
This is not normal. You need to slow everything down and protect yourself.
First, you do not have to accept that behavior. Unlocked doors, damage to the home, unapproved access, and random people showing up is a serious issue.
Here’s what to do right now:
Call the broker, not just your agent. Every agent works under a broker. Explain everything clearly and ask for immediate action or reassignment. This is the fastest way to get control.
Put everything in writing. Email your agent and the broker documenting what happened. Include the damage, unauthorized entry, and pressure for access.
Do not give out any codes or access. You already did the right thing. All access should go through proper showing instructions and the lockbox.
About terminating the contract. There are two separate things:
Your listing agreement with your agent
The purchase contract with the buyer
You can request to terminate or change agents through the broker. That’s usually doable.
Canceling the buyer contract depends on the terms. If they caused damage or breached access rules, you may have grounds, but this is where you need a real estate attorney in Georgia involved right away.
Also, that “third party” situation is a red flag. If you can’t verify who they are, don’t provide any personal information.
At this point, don’t rely on the agent alone.
Get the broker involved and speak to a local real estate attorney immediately.
You’re not overreacting. This needs to be handled properly before it gets worse.
This is way beyond normal and you’re right to be concerned—what you’re describing is a serious breakdown in agent conduct, property security, and potentially unauthorized access. First, immediately document everything (photos of damage, timestamps, texts, call logs, police report) and do not allow any further access to the property without your explicit written approval. You should contact your agent’s broker (their managing broker, not just the agent) and file a formal complaint right away, and also report this to the Georgia Real Estate Commission. Review your listing agreement—most allow termination for cause, and this situation likely qualifies given negligence and failure to protect your property. Do not share lockbox codes or personal info with any third party, especially one that cannot be verified. At this point, I would strongly consider consulting a real estate attorney to formally terminate the agreement and protect yourself from liability, and potentially pursue damages for the property issues.
If you have accepted the Buyers offer, and the inspection, mortgage contingency, and the due diligence period have all expired, you should be ready to move forward with the closing. Are any other contingencies still not resolved?
Most GA real estate contracts with Listing Agents can be cancelled, but if you've accepted the offer and all contingencies have been met, your listing agent may be entitled to the commissions. You should talk with a GA Closing Attorney to understand your rights in your specific situation.
Pete
