How often should I expect my listing agent to communicate with me while my home is on the market?
My house has been listed for two weeks, and I've only heard from my agent once to confirm a showing. I feel like I'm completely in the dark regarding buyer feedback or market interest. What is a reasonable expectation for updates, and how can I establish better communication boundaries?
Asked by Brent K| 04-15-2026| 43 views|Selling|Updated 2 weeks ago
At minimum, your listing agent should communicate with you at least once a week, and more frequently following showings, open houses, or price discussions. In Brooksville, Hernando County, the market can shift quickly, and sellers who stay informed are better positioned to respond when adjustments are needed. Keller Williams Elite Partners builds a communication standard into our process: you receive showing feedback, weekly market updates, and a direct line to us whenever questions come up. Before signing a listing agreement anywhere in Florida, ask the agent specifically how they will deliver updates and what their typical response time looks like. A clear communication plan from day one sets the tone for the entire selling experience and prevents the frustration many sellers describe when they feel left in the dark.
Kevin Neely & Kaitlynd Robbins | K2 Sells
This is personal preference between the listing agent and the owner, but we communicate at a minimum, after every showing to forward the feedback from said showing. If there is none after a particular period of time, weekly check-ins occur. Initially in the process there obviously will be more frequent contacts due to all the activity but if it has been weeks, there is something wrong. We never want our client to have to "guess" what is going on. I think that is a fair expectation.
Keith Jean-Pierre
Managing Principal
The Dapper Agents
Operations In: NY, NJ, FL & CA
You should not feel in the dark. That’s not a good sign.
At a minimum, you should be getting weekly updates. That includes showing activity, buyer feedback, online views, and what the market is doing around your home. If there are active showings, you should also hear feedback within a day or two.
A simple standard I set is this. No news is still news. You should never be wondering what’s going on.
Have a direct conversation and set expectations. Ask for a quick weekly call or update, plus immediate feedback after showings. Most agents will adjust once you’re clear.
Communication is a big part of the job. It’s not just about putting the home on the market, it’s about guiding you through it the entire time.
Brent you should be hearing from your agent anytime they have information to share including, feedback after every showing. A great agent will stay in touch with you by text daily or even multiple times a day to answer any questions or to send you updates!
Brent, your agent should be proactively communicating showing activity, online traffic, and any feedback, even when it is minimal or neutral, a reasonable expectation is a weekly update at minimum, with immediate communication after showings so you can understand buyer reactions in real time, the lack of feedback so far doesn’t necessarily mean there is no interest, but it does mean you need clearer structure around communication, the best way to address this is to set a simple standard with your agent, such as a scheduled weekly call or written update every Friday that includes number of showings, inquiries, online views, and any comments from buyers or agents, and then agree that any showing activity is followed up within 24 hours for feedback, if your agent is responsive but simply unstructured this usually corrects the issue quickly once expectations are defined, if communication continues to feel reactive rather than proactive, that may be a signal to reassess whether you are getting the level of service and marketing attention your property deserves
You should generally expect regular communication—at least weekly updates, plus immediate updates for showings, offers, or major feedback. Two weeks with only one check-in is on the low side.
A good agent should provide:
Showing feedback as it comes in or in weekly summaries
Market updates (comparable listings, price activity, buyer interest)
Strategy adjustments if needed
To improve communication, set clear expectations: ask for a weekly update schedule and preferred method (text/email/call), and request showing feedback within 24–48 hours.
If communication doesn’t improve after setting boundaries, it may be worth reassessing the working relationship.
Good luck!
If your home has been on the market for two weeks and you’ve only heard from your agent once, it’s completely reasonable to feel frustrated. Selling a home is a major financial transaction, and you should not feel left in the dark. You are the client, and your agent is being paid to provide both service and guidance throughout the process.
A reasonable expectation is communication after every showing and open house, even if the feedback is limited or simply “no meaningful comments were provided.” Silence creates uncertainty.
At a minimum, most sellers should expect a scheduled weekly update. A simple weekly update should include: current list price, number of showings, open house traffic, online interest, buyer comments, competing homes that have come on the market, and any recommended next steps. Even when there is not much new to report, a consistent update helps you understand what the market is telling you. I provide a report each week - it is a simple word document, I save as a PDF and email and text to the Seller. It quickly summarizes all activity both Buyer and Marketing for the Seller to see.
The best way to improve this is to set communication expectations directly with your agent. Ask for a standing weekly call or email update and request that all showing feedback be shared within 24 hours whenever possible. Clear expectations early on usually solve the problem quickly.
Two weeks is still early in many markets, but lack of communication is a service issue, separate from whether the home is attracting buyers. You deserve regular updates so you can make informed decisions on pricing, presentation, and strategy.
Weekly communication is crucial, my Monday mornings are blocked to go over traffic reports and feedback on visits with all Sellers. We review in-person tours, online activity, inquiries made via all forms and feedback forms submitted from visitors.